Frequently Asked Questions
How do I Contact Customer Service?
Why should I choose custom fit blinds over standard of the shelf blinds?
Are you members of the BMAA (Blind Manufactures Association of Australia)?
Where are your blinds manufactured?
How hard is it to measure window and door openings?
Do you provide an onsite measure service?
Is it easy to fit your custom fit blinds?
Do you provide an onsite install service?
Do you offer Colour Swatch Samples?
Are your fabric colours and textures on your webpage the same as your actual fabric colours?
How long does it take to receive my blind order?
What happens if I am not home at time of delivery?
What care and maintenance do my blinds require?
Are you blinds child safe?
Do you provide spring roller blinds?
What side does the Blockout/Light Filtering or Sunscreen Fabric go on my double roller blind?
Can I cancel my order once purchased?
What warranty do you provide on your blinds?
What can I do if I have measured and ordered my blind incorrectly?
Do you deliver outside of Australia?
Can I order blinds which use the same fabric selection at different times?
Do Blinds Downunder sell other types of blinds other than roller blinds?
Should a rental property have blinds?
What payment methods do you offer?