See What Our Customers Say
Tanya B.
Exceptional quality
Great customer service and easy to order. We received our blind and were absolutely pleased with the colour, quality and ease of installation. We are very happy we chose to order the fully encased roller blind and it has transformed our bedroom which is located at the front. It not only has blocked the lights from cars and the sun it provided a reduction in outside noise.
3/02/2025
Brian S.
Outstanding service and quality
I had an order of 5 roller blinds, all different sizes, two types of roll back, and two colours of fittings (only thing the same was the colour/fabric). I received a confirmatory email checking the details (I was very appreciative of this level of service), and the order was delivered in under two weeks - everything as ordered. Fitting was straight forward, and the final product looks fantastic. Why would anyone (with even an ounce of DIY talent - or should that be gram (?)) purchase blinds any other way but through the BD team.
Approximate cost: $600
18/02/24
Dirk.S
Excellent personal service
John assisted my decision making into type of blinds required for a bedroom both over the phone and by referring to his company's web information, including helpful videos. (The house is a holiday house, relatively remote on the Great Ocean Rd in Victoria, with no chance of local custom making : we had to DIY through Blinds Down Under). John also helped expedite the return of one of the blinds to the factory for a small adjustment due to my own error. Many thanks John
21/02/2025
Ryan C.
Oustanding company
I recently purchased custom sized full cassette blockout blinds and standard roller blinds through Blinds Downunder. Their customer service was next level - they took the time to double check everything with me and followed up to make sure I was happy with the products and didn't run into any issues with installation. My order arrived much quicker than expected given these were custom order items, and I was positively surprised with the quality of them. Fit and finish is perfect, and they look and feel much more expensive than they actually cost. I highly recommend Blinds Downunder and will be personally purchasing more from them again in the near future. Great business.
30/11/2024
Derek Bridger
I recently bought from Blind Downunder after looking at various reviews of blind products . After talking to Alan at Blinds Downunder in Victoria and discussing my needs for two external motorised 240v blinds for my carport and caravan housing (another carport} i settled on two (240v ) roller blinds with remote control 1 x straight drop and 1 x guide rod drop using Stradbroke sunscreen mesh . I found Alan very helpfull in making sure all measurements were right and supplying my DIY installation instructions , he always returned my calls if i had any queries or problems . I was so impressed with final result i ordered 2 x reskins to match for existing external roller blinds which i found very easy to replace . Thank you Alan for all your help
29/06/2025
Jo Z (jo0853)
Wow!
Thanks for the blinds!
They were so easy to install on my own — even for a 68yr old female.
Fabulous customer service too.
25/02/2025
Karen B
Fantastic experience!
I had tried many local companies in NSW and could not find anyone to help me purchase pelmets, then by luck i found Blinds Downunder and the experience could not have been better. They not only guided me through the measurement process but checked in to keep me up to date and finally to make sure everything had gone smoothly. My pelmets have allowed me to finish off the blinds perfectly. Thank you! I will definitely use word of mouth to support your business.
25/03/2025
Maria U.
The best.
I'm a repeat customer of Blinds Downunder and once again, Allen delivered amazing service and unbeatable prices. I bought 7 blockout blinds and curtains, and even without seeing swatches, we nailed the look. If you're doing a self-install or have a handyman, this is the place to go. Highly recommend!
20/04/2025
Michelle Lipscombe
Quality blinds, great service
I came in knowing nothing about blinds and instead of reading up beforehand, I bombarded them with questions—lots of them! The team was incredibly patient, knowledgeable, and never made me feel like a hassle. Their responses were quick, clear, and super helpful, making the whole process easy and stress-free. If you want great service along with quality blinds, I highly recommend them!
29/03/2025
Ananda Sutjijoso
We chose Blinds Downunder mainly because of Alan, and we couldn't be happier with our decision. Despite being a DIY service, Alan was incredibly helpful throughout the entire process—from measurements to fabric selection and even installation. He’s very knowledgeable, and we could fully trust his recommendations for the best outcome. His communication was excellent, and he was always responsive and made himself available whenever we need some help. We ordered during the festive period when factories aren't available for ordering, but Alan always kept us up to date, making us feel confident and well-informed. The end result is stunning—the blinds and curtains are absolutely beautiful. Thank you, Alan!
25/01/2025
Alison C
A1 customer service
We order pelmets and as much as they weren't as retrofit as we'd have liked, and we had to make some adjustments, Alan's customer service was outstanding! He answered every one of my 1000 questions and helped us through the whole process! It was almost impossible to find any company who would just do pelmets, that wouldn't cost an absolute bomb! Their prices are incredibly reasonable! Very happy with the end result!
13/03/2025
Kim P
Fantastic experience from start to finish!
Finding Blinds Downunder was such a gift! Firstly, their unique concept of helping their customers fit blinds in their homes in an efficient and affordable manner, was exactly what I was looking for. Over and above this, their service is excellent too. They care about their clients and are so helpful. They went above and beyond for me. Our blinds look beautiful. Thank you so very much!
23/03/2025
Charlie G
Great product
Very happy with the product, we had the full blackout cassette. Measurements were easy, and the blind came made to fit. Easy instructions to follow, and the zero gravity blind is great.
04/03/2025
Wil Z
I needed to reskin a large custom sized roller blind in my living room. The prices were reasonable, options wide ranging, and transparent quality info, Blindsdownunder provided clear professional guidance directly from their website and made my first DIY reskin possible. It takes a bit of time for the blind fabric to be cut and delivered (E2E 4-5 weeks) but the wait was worth it. We are really enjoying our new blinds!
23/11/2024
Wayne M.
Zero gravity blinds for our rv
Alan was extremely helpful throughout the whole process, ordering, measuring, fitment and the adjustment. Great choice of fabrics!
Approximate cost: $900
03/02/2025
Wayne Barr
Bought from Blinds Downunder twice now.
Even though the ordering was all online, they contacted me several times to double-check that we were on the same track.
I highly recommend them
03/03/2025
shivskc U.
Exceptional customer service
We ordered blinds to be delivered to WA. The customer service started when I was contacted to check measurements, and given advice in relation to our windows and how to measure them. They also advised on colours, roller covering/style and pelmet. This made sure the blinds were custom made accurately by the factory. After everything arrived we had contact throughout the day by email, text and phone to help us self-install. Without this help we would likely have not ordered correctly, and struggled to install.
14/01/2025
Pierre B.
Sydney, NSW
Helped at all stages, extraordinary service and follow up
We reskinned our large window blinds (in NSW) for about $2000 worth of fabric and wanted a perfect result. It’s when things don’t go to plan that you see if a business is still there to help you. Blinds Downunder’s Alan was amazingly helpful, he genuinely had our best interest at heart. Despite costing him time and money, Alan was helping until we got the perfect result. I highly recommend this business.
Approximate cost: $2000
07/11/2024
Nick J.
Blind re-skins
I utilized blinds down under for a fabric reskin on some of my living room blinds. The order process was super easy, however I had some issues with delivery. Blinds Downunder was nothing but helpful and supportive during these issues, contacting the delivery partner on my behalf. I eventually received the product and was very impressed with the quality and ease of install. Would highly recommend.
16/12/2024
Aliza Syed
What an exceptional experience we had with Alan, from our initial inquiry all the way through to delivery. The level of customer service is beyond expectations and quality and functionality of the blinds is second to none. We purchased cassette blackouts, motorized and they are working a charm!
We’re also ordering all our sheers and blackout curtains, so looking forward to that!
Highly highly recommend this company !!
27/11/2024
Kiera B.
Great quality roller blinds and the communication and customer service was fantastic. Would highly recommend.
25/11/2024
J Y
I had a mishap with a roman blind fabric and wanted to avoid the cost and aesthetic downgrade of replacing with some other window coverings. A search led me to Alan and he helped me source the fabric, guiding me with measuring dimensions and understanding more about my particular setup. He even found instructions specific to my roman blind which were really helpful in restoring the look to its former glory.
01/01/2024
Darryle Gee
Excellent service Alan knows exactly what products are suitable for your requirements 👍
24/1/2024
Jarek L
we order hard to find brackets - parts arrived in our country house very quick - and we were given clear instructions how to assemble them - thank you !
14/07/2024
Frank C.
Great company
I have no hesitation in recommending Blinds Down Under. The most helpful professional business I have ever dealt with in my 45 years in the construction industry.
Easy to install, great product.
Best customer service. I have referred my family, friends and work associates. Thanks Alan, we will do business with you again for sure.
26/05/2024
Mary Giam
After going through a number of blind companies I still didn't have confidence to pick one until I spoke to Alan of Blinds Downunder. Alan genuinely care to listen to what I need and my budget, gave his best advice and worked towards giving me great looking quality blinds and at great prices too. His service is very professional, kept me updated and timely installation. Will definitely recommend Blinds Downunder to all my family and friends.
30 May 2021
Liya J
I am very happy with the blockout blinds I received. They promised to deliver within 5 working days but they supplied and installed them in 4 working days. I will highly recommend blinds downunder.
31/05/2024
David R
Blinds Downunder are incredible. We considered a lot of blind companies but in terms of quality and professional care Blinds Downunder are miles ahead. Having everything made is Australia brings a different selection of materials than most can supply. They also have automation options which work with Google, Alexa and Apple HomeKit both battery and wired. You’d like they’d be more expensive but to the contrary they came in as best value too. It’s rarely I write reviews online but I’m so impressed and happy with our blinds that I’d like others to benefit from such a great Aussie company and crew!
29 May 2021
Genene D.
Allan was fabulous in helping me sort out an issue I had with our outdoor wind sensor. His customer service and follow up was excellent.
25/11/2024
Behnoush Basafa
Alan is an amazing guy, he is super professional and trustworthy. I highly recommend him.
14/05/2024
Chandan K
Alan is very friendly and easy to deal with guy. I really appreciate his time going through blinds installation at reasonable price. I definitely recommend Alan.
26 May 2021
Pushpa Reddy
Excellent service and safe practice.
Work carried out in timely manner.
26 May 2021
David M
Alan and Blinds Down Under are a fantastic service. Right from the first phone call, Alan was clear in what he offered and the final result speaks for itself - great blinds with great knowledge and service. I'd certainly recommend Blinds Down Under to anyone for any blinds needs.
24 Jun 2021
Oneflare
2021
Elyse Eble
I would definitely recommend Blinds Downunder! Alan was super helpful. I had no idea what type of blinds I would like in my townhouse and he helped me decide on the blinds, what types of fabric and the hardest part picking the colour. Great communication, keeping me updated. No job was too difficult. Amazing price too!
23 May 2021
Yani K
Will use Allan again. Fixed my electric blinds and did it with a smile. Great work
17 May 2021
Andreaj
Alan did an amazing job installing blinds for my elderly parents. He was a pleasure to deal with, professional, polite, respectfully took his boots off at the front door, cleaned up and took away packaging. I would get him back for another job anytime.
11 May 2021
Jacintab
Alan of Blinds Downunder provided outstanding service. Wonderful communication keeping me updated. The job was tricky and completed to the highest standard. Alan was respectful of my property and completed a thorough clean up on completion of the job. All of this for an incredibly reasonable price. I highly recommend Alan and Blinds Downunder.
29 Apr 2021
Matthew White
Blinds Downunder supplied our curtains. We simply measured, ordered and installed the pelmet and curtains. Our room feels like a luxury hotel and the curtains finished off our renovation. They were professional, excellent quality and on time! Thanks @blindsdownunder
10/5/2021
Lorraine Mclean
Blinds Downunder were an excellent blind company to work with. They were very thorough when measuring and planning with us, paying attention to detail. We appreciated Alan's caring and kind manner and felt confident with his skills at every stage of the process. Thanks to everyone involved, we are very happy with the professional job done. :)
9/5/2021
Louise Jacob
So happy with our blinds. Alan is so helpful and knowledgeable and did a fantastic job installing them. They really make a difference to the inside room temperature.
They are easy to put up and down and look good.
We will use Blinds Downunder again and I would highly recommend
10/4/2021
Jon Beinart
Blinds Downunder has amazing customer service and they were the only company who were able to deliver blinds to our business within a tight timeframe during a lockdown. They took under a week where other businesses were going to take several weeks.
9/9/2021
Scott Mathewson
We purchased Blinds Downunder - zero gravity lift internal duo sunscreen
for my outdoor Studio double doors. Install was easy and the product allows me to adjust the light at different times of the day.
Brilliant product and great service.
14/4/2021
David Doige
I have recently fitted blinds from Blinds Downunder's. I installed outdoor awnings and a couple of indoor roller blinds. Both types of blinds were easy to fit and of a very high quality. Thanks for supplying such a nice product and great customer service.
17/4/2021
Aaron Hall
We love our new blinds from Blinds Downunder. They were very proffesional from the first phone call, to the final completion of our blinds. Alan suggested the use of battery motors in a few high traffic areas and we love them. They look amazing and are operated of a remote control without the need for 240V power. We had a few other companies who came to quote and Alan was the only one who suggested some great design ideas which has worked out perfect. I would highly recommend.
17/8/2021
Bandita Phukan
I had a very good experience with Alan and Blinds down Under right from the first phone call till installation . Due to some measurement issue I had not provided the accurate measurements of my window and the blinds were custom made to the size I had given and was slightly large for the window .However Alan make a point to organise and cut the blinds to look perfect for my window without any extra charges . The blind looks perfect and good quality .I am sure to engage Blinds down Under for any future work for blinds and curtains for my house any would recommend others as a trusted company for blind services
17/7/2021
Kannan Murugasen
I was planning to replace my existing window blinds and was tossing between getting them from spotlight or custom make them .Alan was great in guiding me especially with quality difference and value and at the end I decided to go with the custom blinds. The finish and look of the product was remarkable and the house looks great from inside and even better from the outside. The cost also was very reasonable and I will gladly recommend the business to anyone.
17/7/2021
Quyhn
Excellent service. Alan is very dedicated to what he is doing. I am really happy with how the work has been done and his communication. Job has been completed fast, of great quality and at a reasonable cost. Highly recommend!
3/8/2021
Ann
I had the blind installed by another company, but it never worked well. And after a while it did not work at all anymore. It was hard to find someone who could fix the blind for me. But then I was lucky to come in contact with Alan from Blinds Downunder. Last Sunday he came and managed to make the blind working again. He did not give up until he found a way. He offered his service if needed in the future. I would recommend his service to anyone. Very good quality and very cost efficient.
30/6/2021
Daniella P
service was polite and punctual and reliable. will definitely use again.
11/5/2021
Danae M
Our blinds are beautiful and are good quality. We found the whole process really easy as Alan was there whenever we needed to ask a question. Excellent customer service provided by Alan. I have already recommended to others and am planning to purchase for my next property.
18/9/2021
Wendy Wills
Alan was very professional and always kept in touch with me re: the progress of the job. I would definitely recommend using this tradie and will be buying more blinds from him.
Great price and great service.
3/8/2021
Lorna Berry
Excellent service product and communication from end to end
3/8/2021
Tristan M
Alan was absolutely amazing, he gave me a decent quote, helped me select the right colour to go with my apartment.
The blinds have made my apartment a lot cooler In summer. I don’t need to use the A/C at all now.
9/10/2021
Christopher Daglis
Quality, Service, Price, Communication - All were perfect! We measured what we needed and spoke with Alan multiple times as he wanted everything to be right. We had the blinds supplied on time and fitting was actually really simple. I would recommend using this service 100%. Thanks for your effort to make this a great experience Alan.
15/10/2021
Leigh Garde
From the first contact Alan made the process of choosing and installing my external blinds easy. Of the four companies who responded to my job listing, Alanwas the only supplier who rang me to discuss my job before coming out to quote. His quote was very competitive and he identified factors I hadn't considered when selecting the type and colour of my blinds, and went out of his way to source sample books for me to select colours from. Installation was done well and I am delighted with the result. I have no hesitation in recommending Blinds Downunder.
25/10/2021
Zoem931
Alan hands down is the best online supplier I’ve dealt with and I’ve been sourcing haberdashery online for about 10 years.
The made to measure pelmet was well made and quality and fitted perfectly.
I would recommend Blinds Downunder to anybody and are likely to use them again should I need further blinds/pelmets.
Alan was attentive to detail, confirming my order and following the process through to delivery and confirming I was happy with the end product. A+++
28/10/2021
Sarahj602
Great customer service from the very beginning to very end. Great selection of fabrics and optional extras that other companies didn't provide. Love the pelmets and no knock bottom rail on my blinds. Blinds delivered quickly. Thank you, we will be back when we replace the old blinds in other rooms.
20/11/2021
Word of Mouth
2021
Wendyw405
Very happy with the quality and service from Blinds Downunder.
Alan made the whole process easy. And I will def be purchasing again.
Would definitely recommend
Wendy
22/11/2021
Grazia alicastro
I like Alan I found his work done professional, I highly recommend to anyone who likes their kitchen or dinning blinds done, We liked the color and materials of our blinds were happy with the choice we made it suits nice in our kitchen and dinning.. We didn't wait long apart from COVID it affected the lock-down,. It was worth the wait after restrictions ease
Felicity Morrison
Sleek product & excellent service provided by Blinds Downunder. We purchased sunscreen and blockout blinds and installed throughout our house by Alan. Our lounge now has privacy from the street & our heating/cooling requirements have decreased 10-fold! Thank-you Alan
29/11/21
4bbad44a
Excellent customer service. From first contact call, Alan was very helpful & professional. His knowledge of the products made it easy for me to choose then install our new blinds. Highly recommended
Approximate cost: $2500
6/6/2021
Andrew Browne
Excellent customer service. Alan from blinds downunder was super helpful and the quality is great. I would highly recommend them and use them again!
10/12/2021
Marye788
Alan is outstanding in his customer service. He was very helpful in choosing the right blind and fabric. Highly recommended.
13/12/2021
Susanb430
Alan provided excellent customer service and his blinds are of a high quality. He was extremely helpful and went out of his way to ensure that everything was as we wanted. We are totally satisfied customers.
22/12/2021
Mahantesh Balignar
Excellent and honest service by Alan.
23/02/2022
Anner645
Alan was a great guy to deal with..Always kept informed as to how order was going and went beyond normal service to fix another problem that was in the way of blind fittings. Great price would recommend Anne
28/2/2022
Matthew White
Blinds Downunder are absolutely AMAZING! They really went above and beyond to measure, quote and fit our amazing electronic outdoor Blinds. They are such high quality and really transform our entire area, keeping the rain and wind out and blocking all of the harshness of the sun whilst still being transparent. We can operate them by remote or even through an app on our phone from anywhere in the world. After looking around Blinds Downunder were by far the best priced and quality and service are elite. I highly recommend them. Don't normally write reviews but was so happy, just had to recommend them so that others know.
24/3/2022
Emma D 2436a3d9
Alan was absolutely fantastic. Kept me well updated on delivery & installation times etc. The quality is exceptional, and Alan's service was perfect. Highly recommend Alan and Blinds Downunder to all. You won't be disappointed!
29/3/2022
Shaung195
Simply the best customer service I've had. Alan not only saved me money by telling me about re skinning my existing blinds (keeping the hardware and just replacing the fabric, of which I knew nothing about until he enlightened me). The follow up and communication was over and above. I'm glad I stumbled across word of mouth and all the reviews here were the reason I went with Blinds Downunder. If only everyone I dealt with was as Professional and Courteous as Alan. If you want the best service and a great quality product get in touch with Alan.
19th April 2022
Nancy B
Great service. Alan was very helpful in making sure I go the measurements right so the blinds would fix inside the framing. They look beautiful. We will be ordering again as our renos progress.
2/5/22
Scottm092m
We had old outdoor automatic awnings. We needed the fabric replaced as the old fabric had worn out. Blinds Downunder provided the fabric reskin and we simply installed them.
We highly recommend Blinds Downunder.
24/04/22
Ronny Phung
Alan was easy to deal with and was prompt in getting the quote back to us. We had him supply and install both internal and external blinds and we were very happy with the service and product. I would recommend Blinds Downunder to family and friends.
5/5/22
Samantha
Fabulous service, friendly and super attentive. Highly recommend. Alan was brilliant!
10/5/22
Sue Skinner
Exceptional service! A very good company to deal with nothing was too much trouble and the assistance in measuring and installing was fantastic. Alan was amazing he made the whole process so simple and went above and beyond to make sure everything was right. Many thanks would definitely recommend and will be using again.
14/5/22
Word of Mouth
2022
David Emmett
Alan is super professional, helpful and responsive.
The quality of our blinds is superb and Allan was an absolute perfectionist with the install of the blinds.
Couldn't recommend Allan anymore highly!
15/06/2022
Tinab791
Alan created a warm and helpful dialogue that helped us to ensure that we were in safe hands. Quality of blinds is fantastic and service was oustanding
19/06/2022
Natalie O'Connor
Alan is so accommodating and helpful through all stages of the process. He is extremely knowledgeable, transparent, and delivered a beautiful and high quality product.
30/6/2022
annmarie-f
Polite, courteous and on time. Alan stepped us through the process so we knew exactly what we were up to.
The blinds are amazing. Electric motor and the underneath blind just needs to be gently pulled up or down, no spring loaded blinds. Couldn't be happier. They look fantastic
Approximate cost: $800
17 July 2022
Sagreng
Quality,,Service, Hastle free and great after sales support.
Thank you for a very excellent
Communication to sort out my existing motors for parts,
from a third party company.
Blinds order matched existing
Your service was outstanding.
Thank you Alan.
29/7/2022
Lee Bruce
Amazing customer service and solid pricing.
The blinds come on time and as expect, Allan was very helpful throughout the whole process.
1/8/2022
Felixk924
Good products, excellent value, great communication throughout the process and Alan went above and beyond with customer service.
15/8/2022
Asif83
I had been finding suppliers who could customise my roller blinds as I wanted them to be, but couldn't find EXCEPT Blinds Downunder.
Alan has been superb with us from scratch till the finished product on our windows. A very generous, humble and professional person and everyone who is reading this review must give a chance to BD.
I gave measurements to BD, and being an engineer I wanted to have my products as per measurements. BD successfully manufactured my blinds with less than a millimeter tolerance, which is just awesome I would say. All blinds are a perfect fit (face fit) on my windows.
26/8/2022
Roccom187
I highly recommend. I had a fantastic experience using Blinds Downunder on my renovation. I was offsite away from my home and their communication was excellent. Fast service, highly competitive pricing and great advice. Online blind companies lack expert help and that’s what Blinds Downunder do exceptionally well.
26 September 2022
dazf
Thank you for our blinds they are excellent!!
The curtains we had were old and leaving white powder over the windows and window sills. These blinds we purchased from Blinds Downunder to replace the curtains fit perfect and block the street lights out at night to make the room a lot darker. They also help to block the light out during the day when you need that nap. The material is strong and the sleek design makes them look flush. The wife and kids are very happy, Thank you!!!
28 September 2022
Jessica Costantino
We moved into a new house with roller blinds that were stained and looking very sad.
Instead of trying to just upsell us, Alan offered an option to keep the hardware but replace the old material with new which was significantly more cost effective!
The whole process from initial quoting to picking up the blinds, changing them and returning took only 1 month.
We are very happy with how efficient the whole process was, thanks Alan!
18/10/2022
Magnus S
Great service from the team to supply custom pelmets to cover my roller blinds. Very happy with the product and communication from them.
19/10/22
grant639
Service is second to none Sales people where amazing
Approximate cost: $2000
30/10/22
Lucy D
Initially I only purchased a lot of samples from their website to try and find the perfect colour/material blinds for my new home, but Alan took the initiative to reach out personally to make sure I had all the assistance I needed with choosing the best fabric. He was very friendly, professional, and always made sure to keep in touch for the entire process. He also ensured every blind was programmed perfectly to each window and I couldn't be happier with his work. Excellent options for fabrics and incredibly friendly service, and a local business to boot! Definitely worth going with Blinds Downunder for peace of mind.
10/11/2022
Averlip
Alan was a pleasure to work with, always prompt and helpful.
I had a request to work out a solution for something that would cover a large whiteboard in an office for when the room camera was on for video conferencing and had the idea for a custom blind (with custom artwork printed on it) so reached out to Blinds Downunder.
The blind is perfect and acts as both a privacy screen for the contents on the whiteboard if still needed after the video call, but also acts as branded back-drop for the on camera person without them having to add an artificial background.
The chain-free zero gravity mechanism makes it easy to use and the slim pelmet is not too intrusive.
We did arrange for install ourselves as we are in Sydney but when we had a slight problem Alan was able to talk us through it easily.
Great job all around, would 100% recommend.
Approximate cost: $1000
27/1/2023
ashley C,
Helpful, professional, knowledgeable and friendly
Alan is very helpful, professional, knowledgeable and friendly. He is the man you should go with. No stress, smooth installation. We are very happy to have Alan finished our job.
4/12/2023
robyn-p359
Ordered a pelmet. Hard to order sight unseen, but Alan talked me thru it and made the whole process easy. Pelmet looks lovely, and th customer service was great.
25/09/23
Andrew D
I had an non-standard requirement (double pelmets for existing blinds from a different supplier) and Alan was 100% there for me right from the initial inquiry to samples to the final orders.
Wow - so refreshing to get this level of attention and support.
The pelmets are exactly what I needed, perfect! and the support and help with ideas and solutions was very reassuring.
I can completely recommend Blinds Down under without hesitation.
16/1/2023
ivans152
Fantastic products and excellent support.
16/3/23
Eric.T
Because quite frankly Blinds Downunders service and communication level is beyond what you will expect in a trade. No failure to turn up , no not communicating, really nice people with top class ethics and that’s not even including they are great at their job and really keen to do their best. May well be the best in Melbourne!
27/10/2023
Tony Cornelissen
I bought a blind at blinds Downunder but there was a bit of confusion with the fabric used. However Alan’s company went above and beyond to get things done correctly and now I have a perfect blind to match all the others. Can highly recommend Blinds Downunder, Tony
14/4/23
markb850
I was pleasantly surprised at the level of service and communication from this company, it's a rarity these days. They were in contact from start to finish and made the process easy. I would definitely use this company again.
14/7/23
annah286
Order a couple of pelmets from them. Sent photos through email and they were super prompt at getting back to us and suggesting the right product. Super easy to order. Once arrived we had alittle bit of trouble with the install. But again sent an email with photos and they got back to us super fast and it was easy from there! Love these guys, such good customer service and products. Highly recommend!
23/07/23
Divakar P.
Great work done professionally with dedication
I used this company for the mechanism repair of a 2.8-meter-wide roller blind. Allan after receiving the parts came in to resolve the issue with the roman blind which he fixed in very short time. There were other smaller roman blinds with some problems which he investigated and provided solutions. Allan spent nearly an hour on three other roman blinds which were fixed to great extent but charged me only for fixing the large blind. When I got the invoice, I wanted to pay for the extra work he had done but he declined to accept the extra amount.I also found that they can make blind and we can get new blinds made through this outfit.
Considering his professionalism, honesty and punctuality, I have no hesitation in recommending him for the good work he does.
17/02/24
Sandi D.
Easy from start to end
Alan was so helpful - gave me all the info and support I needed. Process was quick and so easy, and great cost. Pelmet arrived quickly and was easy to put up. Looks great. Was an awkward size too - just over 3m. Makes a huge difference to the blinds. Thanks Alan! ️
19/02/2024
Jared
Can’t thank Alan enough for his amazing dedication to making our difficult project a great success. While we were specifying the job Alans patience with my detailed and constant questions was unwavering. We used the smart motors on double rollers with pelmets so there was a lot to consider. Alan even customised the pelmet for us minimising the opening to give a super clean look.
We weren’t comfortable to install ourselves so Alan offered a full service install as we are nearby to him in Melbourne. The install proved way more difficult than expected with a variety of solutions required to deal with the different wall constructions present. Alan persisted until he achieved a truly impressive finish.
From sale to post install support I sincerely can’t speak highly enough of our experience with Blinds Downunder. Alan is truly a rare kind of service provider. Can’t thank you enough.
05/04/2024
Frank Stella
Allan fitted our spring assists on our blinds in May 2023 and did a fantastic job. He was super helpful, and great value and went out of his way to provide No.1 service.
18/3/2024
Philip Craig
We had a great experience with BlindsDownUnder. Alan is the most lovely person. He dedicated himself to finding a solution for problems we were having with old automated blinds installed by others many years ago. He fixed things for us, and he was excellent to deal with. Highly recommended.
20/03/2024
Maria U.
Exceptional customer service and value for money
Blinds Downunder's customer service is exceptional. Allen provided expert guidance for my DIY roller blind project for a high-end rental. He provided solutions tailored to my needs and supported me by phone from Melbourne. The previous reviews don’t lie – he is worth more than 5 stars. Not only did Blinds Downunder demonstrate the next level in customer care, but I found them unbeatable value for money with top-notch products and quality. Very happy!!!
27/03/2023
Word of Mouth
2024
Sarah Norrie
Responsive, great advice and high quality made to measure blinds. Installed as well. Thank you 😊
10/4/2024
Rebecca H
Excellent service
Alan and his team are truly outstanding!
I searched for ages trying to find a company that would sell me just blind fabric (skins).They all wanted to charge me a fortune to change the skins themselves or sell me new blinds. Alan said, sure we've never sold just skins but we'll give it a go.
They double checked I had all my measurements correct and when they thought I might have missed something they called to ask me.
They sent me extra items for free to help ensure it all went as well as it could for me.
They watching over the distribution chain and ensuring everything was delivered in full.
I have never in my life had such outstanding customer service.
Thank you so much!
If you can dismantle your blind and put it back together, you are probably also capable of changing your your own blinds fabric.
17/4/2024
Steven T.
Excellent
Blinds Downunder were excellent. The blinds arrived exactly as ordered and on time. The installation was easy and the after sales service could not have been better. We saved hundreds of dollars on our original quote ordering exactly the same blinds online from the website.
Approximate cost: $1500
23/04/2024
Vitaliy R
Excellent diy experience!
I had a great experience with Blinds Downunder while ordering replacement fabric skins for my blinds. Most companies were hesitant to sell just the skins, but Alan was incredibly helpful right from the start. He ensured all my measurements were accurate and the entire process was smooth and efficient. Their proactive customer service and delivery were impressive, making this DIY project easy and cost-effective. Highly recommend them for anyone looking to refresh their blinds!
Approximate cost: $500
07/05/2024
Paul.R
Outstanding
If you can use a tape measure and a drill, you'll save yourself a bunch of money going DIY with Blinds Downunder.
The installation process is quite easy and once you've done one, the remaining blinds are a breeze to put up.
They offer great product and material choices, and the online ordering process is user friendly.
This is my second time purchasing from BD and I would highly recommend them to anyone looking for new/replacement blinds.
Approximate cost: $1300
22/5/2024
Cathy M.
Great product and service
Definitely recommend using Blinds Downunder for your blinds. From the delivery of fabric samples to delivery of the reskinned blinds - the service was great and efficient. Much more affordable than new blinds and without the hassling of measuring and refitting.
19/06/2024
Diego Aparicio
I recently purchased roller blinds after extensive research, and I couldn't be happier with my decision. The fabric I chose was perfect, exactly what I was looking for, and their prices and service were superior to other competitors. Throughout the entire process, the team was incredibly responsive, always answering my questions promptly and making sure I felt confident and comfortable with the information I received. Their exceptional customer service truly stood out, and I felt valued every step of the way. I highly recommend them to anyone looking for high-quality roller blinds with outstanding service. I will definitely be purchasing more from them in the future!
20/09/2024
Rod Guerts
Exceptional customer service. Blinds Downunder is a great company to deal with. Thanks Alan for all you help and follow up for an excellent product and service. I would highly recommend Blinds Downunder to all family and friends.
19/09/2024
Diego Aparicio
I recently purchased roller blinds after extensive research, and I couldn't be happier with my decision. The fabric I chose was perfect, exactly what I was looking for, and their prices and service were superior to other competitors. Throughout the entire process, the team was incredibly responsive, always answering my questions promptly and making sure I felt confident and comfortable with the information I received. Their exceptional customer service truly stood out, and I felt valued every step of the way. I highly recommend them to anyone looking for high-quality roller blinds with outstanding service. I will definitely be purchasing more from them in the future!
20/09/2024
Raymond W.
Absolutely great people to deal with. Extremely helpful. The quality of the product was good and easy to assemble. Follow up from blinds down under are just fantastic
26/09/2024
D B.
Re skin of outdoor blind.
I am a builder living in Sydney and could not find anyone to supply the fabric to replace the existing material on an outdoor blind on my house.
Let me just say that I am FUSSY to say the least.
The blind supplied fitted exactly was of top quality and supplied in a timely manner.
Thanks
Approximate cost: $600
17/10/2024
