Beginner's Guide: Tuya Smart Home for ShawSmart Blinds

Tanya B.

Exceptional quality Great customer service and easy to order. We received our blind and were absolutely pleased with the colour, quality and ease of installation. We are very happy we chose to order the fully encased roller blind and it has transformed our bedroom which is located at the front. It not only has blocked the lights from cars and the sun it provided a reduction in outside noise.

3/02/2025

Robbie Sands

I recently had my roller blinds reskinned by Blinds Downunder and I couldn’t be happier with the result. From start to finish, the entire process was smooth, efficient, and handled with care. The team was friendly, helpful, and responsive to any questions I had along the way. The reskin itself was exactly what I was looking for. The fabric feels high-quality and durable, and the colour matched my space perfectly—it really freshened up the whole room without the cost of replacing the entire blinds system. It’s such a smart, sustainable option, and I’m so glad I went this route. Installation was quick and professional, and everything fitted beautifully. The blinds now look brand new, and the overall finish is seamless. I would absolutely recommend Blinds Downunder to anyone needing a blind reskin or new blinds altogether. Their attention to detail and customer service is top-notch. Great value, great people, and a fantastic result!

10/06/2025

Cheryl P.

We had a large quantity of blinds to order, 10 new roller blinds, as well as a fantastic service of being able to purchase 26 new fabric skins for old roller blinds. Although initially nervous about buying online, Blinds Downunder were absolutely brilliant to deal with. Not only did they prove to be much more reasonably priced than local suppliers, they were extremely professional, knowledgable and honest. They were also super responsive with phone conversations, answers and quotes. We are from regional Victoria and everything was delivered on time and with exceptional packaging and directions. I would absolutely not hesitate in recommending Blinds Downunder, not only for their professional knowledge but also for their outstanding customer service. Approximate cost: $4800

08/11/2025

darren

Blinds Downunder supplied the blinds I ordered on time, as specified, the measurements precise and made of good quality materials. Once it was installed it looked great and operated as expected. I'm very happy with the purchase. The installation instructions were pretty easy to follow. The supplied chain ended up being too short as the window is quite high. I contacted BD who responded to my email immediately, sent me a longer stainless chain and did not request an extra payment. Thank you BD. Photos supplied.

10/03/2026

Jodie Kilian

Fantastic. Friendly, caring, outstanding service and the quality of the finished product is really great. 100% will use them again. HIGHLY RECOMMEND

20/04/2026

Justine Tippet

We recently purchased a double roller blind and pelmet from Blinds Downunder, and the entire experience was outstanding. Their customer service was excellent, and the quality of their communication far exceeded our expectations — every interaction was clear, prompt, and genuinely helpful. The blinds themselves look fantastic and are beautifully made. We’re extremely happy with our purchase and highly recommend Blinds Downunder for both their products and their exceptional service.

20/03/2026

Brian S.

Outstanding service and quality I had an order of 5 roller blinds, all different sizes, two types of roll back, and two colours of fittings (only thing the same was the colour/fabric). I received a confirmatory email checking the details (I was very appreciative of this level of service), and the order was delivered in under two weeks - everything as ordered. Fitting was straight forward, and the final product looks fantastic. Why would anyone (with even an ounce of DIY talent - or should that be gram (?)) purchase blinds any other way but through the BD team. Approximate cost: $600

18/02/24

Kelli D.

Large drop down screen We needed to replace a drop down screen, not used as a roller blind as such but it was a bespoke size and our request was a little unusual. We had tried quotes from several other places and most were almost 3x the price or because our request was a little different they never returned emails etc. These guys got back straight away and were not put off by the unusual nature of our job. Ordering online can be scary, but we spoke on the phone to ensure we were both on same page. Quote was timely, delivery eta was correct and follow up customer service to check our install went etc was the best we've experienced in a long time. Highly recommend this company. Approximate cost: $850

15/10/2025

Andrew G.

Amazing products. If I knew these products existed, I would have bought them years ago! I had venetian blinds installed in my windows when we moved into our property more than 10 years ago, with a lot of light coming in, especially from the front rooms facing the road that were not ideal for sleep. I did not want to put an ugly curtain blind over them, until someone told me about these cassette blockout blinds. The blinds provide total blockout from light and have made such a difference to my sleep and that of my family. They also look very stylish and have made our rooms look so much better. The cassettes were exactly what we ordered in terms of measurements, and they were of high quality, as was the blind fabric and the exact colour we saw online. Alan was amazing at providing support throughout the order process, updated me on expected delivery and was courteous and responsive to all my questions pre and post installation. I initially bought for one room and then decided to buy for two more rooms. Do not hesitate if you are thinking about getting these, you will be very happy you did! Highly recommended in every way!

16/01/2026

Tracy Grosvenor

Super efficient and really fast customer service, I was really happy with the fabrics and how everything came together to reskin my exisiting hardware Thanks Alan !

10/11/2025

Callum W.

True partners in the process I needed sun shading blinds on the outside of my house and wanted them to be able to connect into an existing smart home installation. Most providers did not understand this need and just directed me to inadequate suppliers pamphlets. Alan took the time to understand my needs and sort out information that ensured we could find the right product for my job. He did not rush, we took a careful approach and have arrived at an excellent solution. Their help did not stop at the supply of the blinds, they continued to provide assistance through the installation and help nut out the challenged faced with house structure and smart home system. I highly recommend Alan and his team. Approximate cost: $3500

13/01/2026

Doug Smith

Outdoor blinds We had two external Auto awnings that had seen their days. Had a quote from a local mob who mentioned doing a reskin as hardware was OK. Worked out I could possibly do it myself, with a bit of Googling. Found Blinds Downunder on internet search. The online ordering system was easy to navigate and after a quick phone call [answered immediately] to verify a couple of points the order was placed. The price was better than other companies online. The turn around was pretty good considering Melbourne cup day was in the middle. The new skins were a perfect fit. Had both email and phone calls from company post delivery making sure the order was received and all was hunky dory. Highly recommend

17/11/2025

Samuel V.

Outstanding customer service and quality product Absolutely outstanding customer service, communication, attention to detail, exceptional quality of product, great value, prompt delivery. I have rarely come across a service provider who thinks of every little detail before I have even asked the question and Blinds Downunder had my home improvement project covered from beginning to end. This 10/10 customer centric business was prompt, always in communication, double checked measurements, sought clarity if needed and provided an exceptional quality product. First time we have used them, and will be engaging them again. Our blinds look amazing! Thank you!

09/12/2025

David P.

Great result I was looking to replace the fabric on our Roman blinds. I came across Blinds Downunder online. I was impressed with their website and tutorials. I contacted with some questions and they were very responsive & helpful. We ended up ordering 2 whole new blinds and 6 replacement fabrics. The whole process was very good, and quality of the delivered goods exceeded our expectations. Very happy with the results and I would definitely recommend them to others.

05/12/2025

Estelle R

Have purchased on 2 occasions now and the ordering process is straight forward and easy compared to other companies. Product is great also. The second time one small part was missing (clip to hold down the chain to the window frame) and they posted it out as soon as they found out. Highly recommend.

04/12/2025

Megan L.

The quality of the product is 100%. The customer service is second to none. The advice they provided really helped to make the end product perfect. A pleasure to deal with. Highly recommend.

20/09/2025

Dirk.S

Excellent personal service John assisted my decision making into type of blinds required for a bedroom both over the phone and by referring to his company's web information, including helpful videos. (The house is a holiday house, relatively remote on the Great Ocean Rd in Victoria, with no chance of local custom making : we had to DIY through Blinds Down Under). John also helped expedite the return of one of the blinds to the factory for a small adjustment due to my own error. Many thanks John

21/02/2025

Jo J.

Perfect ! We had a quote from a local supplier to match our existing blinds. Found the same one on Blinds Downunder for less than half the cost. Perfect match and fantastic customer service. We are remote, rural North Queensland, and blind arrived quickly. Approximate cost: $350

03/10/2025

Lisa Armstrong

Very happy with the quality of my new full cassette blockout roller blind. Customer service was also fantastic - I had a few issues with my order and they were rectified immediately.

02/12/2025

Georgia R.

Very happy with artscape floret (static) window film!! Have been looking for a pretty patterned static window film available in Australia for many years, and I've finally found it! Had no luck with previous orders (sticky contact, not large format enough, poor quality etc). Super happy with this product! I have ordered more, but installed on my bathroom louvers - privacy factor is good, and it's easy to install, high quality and a pretty pattern! yay! Approximate cost: $140

30/09/2025

MARIA F.

Keep your fittings and recover your blinds We saved heaps both environmentally and cost wise by reskinning our blinds. Keep all the fittings and fixtures just putting bew fabric on. They supply excellent quality blockout and see through blinds cut to size with various bottom rail styles. We also bought 3 completely new roller blinds with pelmets which are neat and stylish. All were easy to install. The quality, communication and timing are excellent. It was a pleasure to deal with this company. Instructions available are really good too. Approximate cost: $3000

13/09/2025

Darren R

Couldn't be happier I highly recommend Blinds Downunder. Excellent product, easy to follow instructions, and top-notch customer service. Lots of great options, upgrades, colours to choose from. I'll definitely be buying from Blinds Downunder again in the future.

26/06/2025

Rob K.

Fantastic service I purchased a new remote from Blinds Downunder .It arrived and I couldnt program it , I called them up after hours and they walked me through the process , Even checking up the following day to makes sure every blind was working and programmed . Its great to see a company who follows up to check on you after the sale . Rob Brisbane

03/12/2025

Denny T.

Excellent excellent excellent!!! I custom ordered a double blind online from Blinds Downunder and I'm happy to say the the sales and service was 100 percent. I made an error on my order, and they contacted me to confirm (blinds newbie here). They walked through my order to make sure I'd be happy with the product I envisioned. I truly appreciate this level of service.

13/08/2025

Colin H.

Really happy with the result Our old blinds were stained and looking really sad. Local suppliers refused to supply slats only so we were really happy to find Blinds Downunder on-line. The slats (32 of them) were easy to install and meant we could use all the existing parts except the slats. The slats were exactly the size and colour that I requested on the order form and the material quality is excellent. The cost was also very reasonable so we will definitely be using Blinds Downunder for any future orders. Approximate cost: $250

02/09/2025

Yvonne M.

Fantastic quality, outstanding service, and great value! Love the new slats, they’re fantastic! The quality, sizes, and colours are exactly what I was looking for, they are great value for money, and the service was outstanding! It’s truly been a five-star experience!

12/08/2025

Maryke R.

Best choice for vertical blind slats and roller blinds I recently replaced all the window coverings in my home with replacement vertical blind slats and new roller blinds from Blinds Downunder, and I’m extremely happy with the results. The old vertical slats were worn and discoloured, but these replacements have completely refreshed the look of my windows. They fit perfectly and look clean and modern. The new roller blinds, which also replaced older ones, operate smoothly and provide excellent light control and privacy. After searching around, I found Blinds Downunder to be one of the very few companies in Australia that provide replacement vertical blind slats, and their prices were the best I could find. What really stood out was their exceptional customer service. From answering my questions promptly to helping me ensure I had the right measurements, the team was friendly, knowledgeable, and professional. Even delivery to my rural area was handled efficiently, with clear communication every step of the way. Everything arrived well-packaged and was straightforward to install. Overall, a hassle-free experience with great quality products and top-notch service.

21/07/2025

Prapon A.

Could not be happier. Alan from Blinds Downunder took the job very seriously and to the perfection as he is doing for his own home. From the material / color selection, configuration, and installation. I sometimes feel bad that I don't have enough time to dive into details with Alan. I really appreciate the whole process from the beginning to the completion and would not hesitate to reach out for the next project again. Approximate cost: $9000

10/07/2025

Ryan C.

Oustanding company I recently purchased custom sized full cassette blockout blinds and standard roller blinds through Blinds Downunder. Their customer service was next level - they took the time to double check everything with me and followed up to make sure I was happy with the products and didn't run into any issues with installation. My order arrived much quicker than expected given these were custom order items, and I was positively surprised with the quality of them. Fit and finish is perfect, and they look and feel much more expensive than they actually cost. I highly recommend Blinds Downunder and will be personally purchasing more from them again in the near future. Great business.

30/11/2024

Derek Bridger

I recently bought from Blind Downunder after looking at various reviews of blind products . After talking to Alan at Blinds Downunder in Victoria and discussing my needs for two external motorised 240v blinds for my carport and caravan housing (another carport} i settled on two (240v ) roller blinds with remote control 1 x straight drop and 1 x guide rod drop using Stradbroke sunscreen mesh . I found Alan very helpfull in making sure all measurements were right and supplying my DIY installation instructions , he always returned my calls if i had any queries or problems . I was so impressed with final result i ordered 2 x reskins to match for existing external roller blinds which i found very easy to replace . Thank you Alan for all your help

29/06/2025

RubyT.

Blind replacement material is easy to install and much cheaper I ordered thermal roller blind material and used it to replace my old worn blind successfully. The cut was great. It was easy to apply double sided tape, plastic coated flat tape (like biase binding or hemming material) and then slot it into the metal blind roll. It worked out to be significantly cheaper and less wasteful than replacing the whole blind. Now I know how easy it is, I'll be ordering more soon to replace another blind. Approximate cost: $126

30/06/2025

Daniel Molinaro

I specifically choose blinds down under as they offered a full cassette (block out) blind. I needed this particular blind as it is located near a fireplace and required to maintain safety clearances . I then ordered a series of face fitted and recess fitted rollers for the rest of the house. After the blinds arrived i completed the installation myself. The recess blinds were very difficult to fit, but i got there in the end and the face fitted blinds - the aluminum facia was not going together. On Saturday night at around 7pm i emailed blinds downunder for some confirmation i was sent the right parts for the face fitted blinds. These guys were amazing.... within 20 mins i had a reply and we went back and forth for a good hour till i had installed the face fitted blinds. When we spoke about the recess fitted blinds, we realized they could have been a tad shorter... well after confirming measurements, blinds online charged a flat rate of $80 (which included shipping out and back) to have the blinds cut down. Got those blinds back, fitted without issue. During all this one part of the full cassette blind was not delivered. Again.. these guys were great.. they followed up with Auspost and then shipped me a new set of parts free of charge. I would definitely recommend these guys. Service was great, product is great and price is highly competitive. Great work Blinds down under and thanks again.

13/07/2025

Jo Z (jo0853)

Wow! Thanks for the blinds! They were so easy to install on my own — even for a 68yr old female. Fabulous customer service too.

25/02/2025

Xavier S.

Excellent Customer Service The customer service team was helpful in guiding me through the product options and made it easier to choose what worked best for my spaces. They also provided some useful advice when it came to installation. Would recommend if you're looking for a straightforward, supportive process.

26/05/2025

Zia H.

Great and speedy Easy process and was able to communicate with them effectively via email and requested a rush with the order. A little pricey but that’s on us for leaving it last minute.

11/06/2025

Lisa Smith

Was incredibly helpful with my order of pelmets to fit two double roller blinds that had been supplied from another online store. Spoke with me at length to help make sure I had the right measurements for the order, and again with the installation when they arrived. Very happy with the resulting blinds, thankyou very much! Pic shows the completed blinds. The fabric between blind and pelmet matches despite being supplied by different companies six months apart, which I am thankful for. These are reverse roll double blinds, I picked these over standard roll as I push my monitors back into the window space as close to the glass as possible.

14/05/2025

Vicki La1

We bought fabric to reskin existing blinds for all our irregularly sized apartment windows. It was a much more affordable option than new blinds and it was surprisingly easy to DIY.

12/05/2025

Michael C

A+ service for budget price I couldn’t be happier with finding blinds down under. We had the bottom bar come off our blinds that were supplied and installed from another company and were approx 5 years old. Contacted them and after paying $100 for them to “service” the blinds and not be successful in fixing them they quoted a few hundred to fix 1 blind. There were 4 that were failing. After contacting blinds down under they were able to suppply the components for all 4 blinds for a fraction of the price we were quoted to fix 1. Blinds down under were even proactive in offering remote assistance if there were any problems with the install (there weren’t, it was an easy process with some YouTube guidance) I will happily recommend to family and friends and will be coming back if we have any future window covering requirements!

17/05/2025

Karen B

Fantastic experience! I had tried many local companies in NSW and could not find anyone to help me purchase pelmets, then by luck i found Blinds Downunder and the experience could not have been better. They not only guided me through the measurement process but checked in to keep me up to date and finally to make sure everything had gone smoothly. My pelmets have allowed me to finish off the blinds perfectly. Thank you! I will definitely use word of mouth to support your business.

25/03/2025

Eddie Snell

I first chose Blinds Downunder because they could supply only the blockout skin for one of our existing blinds. I then needed help with buying another blockout blind, but to be installed under the existing privacy blind. Alan has been great, responsive and knowledgeable. I sent him the photos of the blinds, and he recommended the right solution (32mm tube), which I proceeded to order. The orderI first chose Blinds Downunder because they could supply only the blockout skin for one of our existing blinds. I then needed help with buying another blockout blind, but to be installed under the existing privacy blind. Alan has been great, responsive and knowledgeable. I sent him the photos of the blinds, and he recommended the right solution (32mm tube), which I proceeded to order. The order arrived very quickly, considering it is a custom build, and the blind fits perfectly. Thank you, Alan! arrived very quickly, considering it is a custom build, and the blind fits perfectly. Thank you, Alan!

19/07/2025

Maria U.

The best. I'm a repeat customer of Blinds Downunder and once again, Allen delivered amazing service and unbeatable prices. I bought 7 blockout blinds and curtains, and even without seeing swatches, we nailed the look. If you're doing a self-install or have a handyman, this is the place to go. Highly recommend!

20/04/2025

Scott Warren

This is our second time purchasing from Blinds Downunder. We contacted Blinds Downunder to supply our blind components for a custom project. Their service and product advice was market leading and pricing unbeatable. We would highly recommend Blinds Downunder to friends and family.

05/05/2025

Alison Cat

This was our second purchase with Blinds Downunder, and we are so happy with the end result! We love our panel glide blind! The original one sadly had warped tracking, but Alan got straight onto it, and it was sorted without any hesitation. The customer service has been fabulous, and we're really happy with the quality. It was also simple to install. We are one very happy customer and would highly recommend!

28/04/2025

Michelle Lipscombe

Quality blinds, great service I came in knowing nothing about blinds and instead of reading up beforehand, I bombarded them with questions—lots of them! The team was incredibly patient, knowledgeable, and never made me feel like a hassle. Their responses were quick, clear, and super helpful, making the whole process easy and stress-free. If you want great service along with quality blinds, I highly recommend them!

29/03/2025

Ananda Sutjijoso

We chose Blinds Downunder mainly because of Alan, and we couldn't be happier with our decision. Despite being a DIY service, Alan was incredibly helpful throughout the entire process—from measurements to fabric selection and even installation. He’s very knowledgeable, and we could fully trust his recommendations for the best outcome. His communication was excellent, and he was always responsive and made himself available whenever we need some help. We ordered during the festive period when factories aren't available for ordering, but Alan always kept us up to date, making us feel confident and well-informed. The end result is stunning—the blinds and curtains are absolutely beautiful. Thank you, Alan!

25/01/2025

Alison C

A1 customer service We order pelmets and as much as they weren't as retrofit as we'd have liked, and we had to make some adjustments, Alan's customer service was outstanding! He answered every one of my 1000 questions and helped us through the whole process! It was almost impossible to find any company who would just do pelmets, that wouldn't cost an absolute bomb! Their prices are incredibly reasonable! Very happy with the end result!

13/03/2025

Kim P

Fantastic experience from start to finish! Finding Blinds Downunder was such a gift! Firstly, their unique concept of helping their customers fit blinds in their homes in an efficient and affordable manner, was exactly what I was looking for. Over and above this, their service is excellent too. They care about their clients and are so helpful. They went above and beyond for me. Our blinds look beautiful. Thank you so very much!

23/03/2025

Charlie G

Great product Very happy with the product, we had the full blackout cassette. Measurements were easy, and the blind came made to fit. Easy instructions to follow, and the zero gravity blind is great.

04/03/2025

Wil Z

I needed to reskin a large custom sized roller blind in my living room. The prices were reasonable, options wide ranging, and transparent quality info, Blindsdownunder provided clear professional guidance directly from their website and made my first DIY reskin possible. It takes a bit of time for the blind fabric to be cut and delivered (E2E 4-5 weeks) but the wait was worth it. We are really enjoying our new blinds!

23/11/2024

Wayne M.

Zero gravity blinds for our rv Alan was extremely helpful throughout the whole process, ordering, measuring, fitment and the adjustment. Great choice of fabrics! Approximate cost: $900

03/02/2025

Wayne Barr

Bought from Blinds Downunder twice now. Even though the ordering was all online, they contacted me several times to double-check that we were on the same track. I highly recommend them

03/03/2025

shivskc U.

Exceptional customer service We ordered blinds to be delivered to WA. The customer service started when I was contacted to check measurements, and given advice in relation to our windows and how to measure them. They also advised on colours, roller covering/style and pelmet. This made sure the blinds were custom made accurately by the factory. After everything arrived we had contact throughout the day by email, text and phone to help us self-install. Without this help we would likely have not ordered correctly, and struggled to install.

14/01/2025

Pierre B.

Sydney, NSW Helped at all stages, extraordinary service and follow up We reskinned our large window blinds (in NSW) for about $2000 worth of fabric and wanted a perfect result. It’s when things don’t go to plan that you see if a business is still there to help you. Blinds Downunder’s Alan was amazingly helpful, he genuinely had our best interest at heart. Despite costing him time and money, Alan was helping until we got the perfect result. I highly recommend this business. Approximate cost: $2000

07/11/2024

Nick J.

Blind re-skins I utilized blinds down under for a fabric reskin on some of my living room blinds. The order process was super easy, however I had some issues with delivery. Blinds Downunder was nothing but helpful and supportive during these issues, contacting the delivery partner on my behalf. I eventually received the product and was very impressed with the quality and ease of install. Would highly recommend.

16/12/2024

Aliza Syed

What an exceptional experience we had with Alan, from our initial inquiry all the way through to delivery. The level of customer service is beyond expectations and quality and functionality of the blinds is second to none. We purchased cassette blackouts, motorized and they are working a charm! We’re also ordering all our sheers and blackout curtains, so looking forward to that! Highly highly recommend this company !!

27/11/2024

Kiera B.

Great quality roller blinds and the communication and customer service was fantastic. Would highly recommend.

25/11/2024

J Y

I had a mishap with a roman blind fabric and wanted to avoid the cost and aesthetic downgrade of replacing with some other window coverings. A search led me to Alan and he helped me source the fabric, guiding me with measuring dimensions and understanding more about my particular setup. He even found instructions specific to my roman blind which were really helpful in restoring the look to its former glory.

01/01/2024

Darryle Gee

Excellent service Alan knows exactly what products are suitable for your requirements 👍

24/1/2024

Jarek L

we order hard to find brackets - parts arrived in our country house very quick - and we were given clear instructions how to assemble them - thank you !

14/07/2024

Frank C.

Great company I have no hesitation in recommending Blinds Down Under. The most helpful professional business I have ever dealt with in my 45 years in the construction industry. Easy to install, great product. Best customer service. I have referred my family, friends and work associates. Thanks Alan, we will do business with you again for sure.

26/05/2024

Mary Giam

After going through a number of blind companies I still didn't have confidence to pick one until I spoke to Alan of Blinds Downunder. Alan genuinely care to listen to what I need and my budget, gave his best advice and worked towards giving me great looking quality blinds and at great prices too. His service is very professional, kept me updated and timely installation. Will definitely recommend Blinds Downunder to all my family and friends.

30 May 2021

Liya J

I am very happy with the blockout blinds I received. They promised to deliver within 5 working days but they supplied and installed them in 4 working days. I will highly recommend blinds downunder.

31/05/2024

David R

Blinds Downunder are incredible. We considered a lot of blind companies but in terms of quality and professional care Blinds Downunder are miles ahead. Having everything made is Australia brings a different selection of materials than most can supply. They also have automation options which work with Google, Alexa and Apple HomeKit both battery and wired. You’d like they’d be more expensive but to the contrary they came in as best value too. It’s rarely I write reviews online but I’m so impressed and happy with our blinds that I’d like others to benefit from such a great Aussie company and crew!

29 May 2021

Genene D.

Allan was fabulous in helping me sort out an issue I had with our outdoor wind sensor. His customer service and follow up was excellent.

25/11/2024

Behnoush Basafa

Alan is an amazing guy, he is super professional and trustworthy. I highly recommend him.

14/05/2024

Chandan K

Alan is very friendly and easy to deal with guy. I really appreciate his time going through blinds installation at reasonable price. I definitely recommend Alan.

26 May 2021

Pushpa Reddy

Excellent service and safe practice. Work carried out in timely manner.

26 May 2021

David M

Alan and Blinds Down Under are a fantastic service. Right from the first phone call, Alan was clear in what he offered and the final result speaks for itself - great blinds with great knowledge and service. I'd certainly recommend Blinds Down Under to anyone for any blinds needs.

24 Jun 2021

Oneflare

2021

Elyse Eble

I would definitely recommend Blinds Downunder! Alan was super helpful. I had no idea what type of blinds I would like in my townhouse and he helped me decide on the blinds, what types of fabric and the hardest part picking the colour. Great communication, keeping me updated. No job was too difficult. Amazing price too!

23 May 2021

Yani K

Will use Allan again. Fixed my electric blinds and did it with a smile. Great work

17 May 2021

Andreaj

Alan did an amazing job installing blinds for my elderly parents. He was a pleasure to deal with, professional, polite, respectfully took his boots off at the front door, cleaned up and took away packaging. I would get him back for another job anytime.

11 May 2021

Jacintab

Alan of Blinds Downunder provided outstanding service. Wonderful communication keeping me updated. The job was tricky and completed to the highest standard. Alan was respectful of my property and completed a thorough clean up on completion of the job. All of this for an incredibly reasonable price. I highly recommend Alan and Blinds Downunder.

29 Apr 2021

Matthew White

Blinds Downunder supplied our curtains. We simply measured, ordered and installed the pelmet and curtains. Our room feels like a luxury hotel and the curtains finished off our renovation. They were professional, excellent quality and on time! Thanks @blindsdownunder

10/5/2021

Lorraine Mclean

Blinds Downunder were an excellent blind company to work with. They were very thorough when measuring and planning with us, paying attention to detail. We appreciated Alan's caring and kind manner and felt confident with his skills at every stage of the process. Thanks to everyone involved, we are very happy with the professional job done. :)

9/5/2021

Louise Jacob

So happy with our blinds. Alan is so helpful and knowledgeable and did a fantastic job installing them. They really make a difference to the inside room temperature. They are easy to put up and down and look good. We will use Blinds Downunder again and I would highly recommend

10/4/2021

Jon Beinart

Blinds Downunder has amazing customer service and they were the only company who were able to deliver blinds to our business within a tight timeframe during a lockdown. They took under a week where other businesses were going to take several weeks.

9/9/2021

Scott Mathewson

We purchased Blinds Downunder - zero gravity lift internal duo sunscreen for my outdoor Studio double doors. Install was easy and the product allows me to adjust the light at different times of the day. Brilliant product and great service.

14/4/2021

David Doige

I have recently fitted blinds from Blinds Downunder's. I installed outdoor awnings and a couple of indoor roller blinds. Both types of blinds were easy to fit and of a very high quality. Thanks for supplying such a nice product and great customer service.

17/4/2021

Aaron Hall

We love our new blinds from Blinds Downunder. They were very proffesional from the first phone call, to the final completion of our blinds. Alan suggested the use of battery motors in a few high traffic areas and we love them. They look amazing and are operated of a remote control without the need for 240V power. We had a few other companies who came to quote and Alan was the only one who suggested some great design ideas which has worked out perfect. I would highly recommend.

17/8/2021

Bandita Phukan

I had a very good experience with Alan and Blinds down Under right from the first phone call till installation . Due to some measurement issue I had not provided the accurate measurements of my window and the blinds were custom made to the size I had given and was slightly large for the window .However Alan make a point to organise and cut the blinds to look perfect for my window without any extra charges . The blind looks perfect and good quality .I am sure to engage Blinds down Under for any future work for blinds and curtains for my house any would recommend others as a trusted company for blind services

17/7/2021

Kannan Murugasen

I was planning to replace my existing window blinds and was tossing between getting them from spotlight or custom make them .Alan was great in guiding me especially with quality difference and value and at the end I decided to go with the custom blinds. The finish and look of the product was remarkable and the house looks great from inside and even better from the outside. The cost also was very reasonable and I will gladly recommend the business to anyone.

17/7/2021

Quyhn

Excellent service. Alan is very dedicated to what he is doing. I am really happy with how the work has been done and his communication. Job has been completed fast, of great quality and at a reasonable cost. Highly recommend!

3/8/2021

Ann

I had the blind installed by another company, but it never worked well. And after a while it did not work at all anymore. It was hard to find someone who could fix the blind for me. But then I was lucky to come in contact with Alan from Blinds Downunder. Last Sunday he came and managed to make the blind working again. He did not give up until he found a way. He offered his service if needed in the future. I would recommend his service to anyone. Very good quality and very cost efficient.

30/6/2021

Daniella P

service was polite and punctual and reliable. will definitely use again.

11/5/2021

Danae M

Our blinds are beautiful and are good quality. We found the whole process really easy as Alan was there whenever we needed to ask a question. Excellent customer service provided by Alan. I have already recommended to others and am planning to purchase for my next property.

18/9/2021

Wendy Wills

Alan was very professional and always kept in touch with me re: the progress of the job. I would definitely recommend using this tradie and will be buying more blinds from him. Great price and great service.

3/8/2021

Lorna Berry

Excellent service product and communication from end to end

3/8/2021

Tristan M

Alan was absolutely amazing, he gave me a decent quote, helped me select the right colour to go with my apartment. The blinds have made my apartment a lot cooler In summer. I don’t need to use the A/C at all now.

9/10/2021

Christopher Daglis

Quality, Service, Price, Communication - All were perfect! We measured what we needed and spoke with Alan multiple times as he wanted everything to be right. We had the blinds supplied on time and fitting was actually really simple. I would recommend using this service 100%. Thanks for your effort to make this a great experience Alan.

15/10/2021

Leigh Garde

From the first contact Alan made the process of choosing and installing my external blinds easy. Of the four companies who responded to my job listing, Alanwas the only supplier who rang me to discuss my job before coming out to quote. His quote was very competitive and he identified factors I hadn't considered when selecting the type and colour of my blinds, and went out of his way to source sample books for me to select colours from. Installation was done well and I am delighted with the result. I have no hesitation in recommending Blinds Downunder.

25/10/2021

Zoem931

Alan hands down is the best online supplier I’ve dealt with and I’ve been sourcing haberdashery online for about 10 years. The made to measure pelmet was well made and quality and fitted perfectly. I would recommend Blinds Downunder to anybody and are likely to use them again should I need further blinds/pelmets. Alan was attentive to detail, confirming my order and following the process through to delivery and confirming I was happy with the end product. A+++

28/10/2021

Sarahj602

Great customer service from the very beginning to very end. Great selection of fabrics and optional extras that other companies didn't provide. Love the pelmets and no knock bottom rail on my blinds. Blinds delivered quickly. Thank you, we will be back when we replace the old blinds in other rooms.

20/11/2021

Word of Mouth

2021

Wendyw405

Very happy with the quality and service from Blinds Downunder. Alan made the whole process easy. And I will def be purchasing again. Would definitely recommend Wendy

22/11/2021

Grazia alicastro

I like Alan I found his work done professional, I highly recommend to anyone who likes their kitchen or dinning blinds done, We liked the color and materials of our blinds were happy with the choice we made it suits nice in our kitchen and dinning.. We didn't wait long apart from COVID it affected the lock-down,. It was worth the wait after restrictions ease

Felicity Morrison

Sleek product & excellent service provided by Blinds Downunder. We purchased sunscreen and blockout blinds and installed throughout our house by Alan. Our lounge now has privacy from the street & our heating/cooling requirements have decreased 10-fold! Thank-you Alan

29/11/21

4bbad44a

Excellent customer service. From first contact call, Alan was very helpful & professional. His knowledge of the products made it easy for me to choose then install our new blinds. Highly recommended Approximate cost: $2500

6/6/2021

Andrew Browne

Excellent customer service. Alan from blinds downunder was super helpful and the quality is great. I would highly recommend them and use them again!

10/12/2021

Marye788

Alan is outstanding in his customer service. He was very helpful in choosing the right blind and fabric. Highly recommended.

13/12/2021

Susanb430

Alan provided excellent customer service and his blinds are of a high quality. He was extremely helpful and went out of his way to ensure that everything was as we wanted. We are totally satisfied customers.

22/12/2021

Mahantesh Balignar

Excellent and honest service by Alan.

23/02/2022

Anner645

Alan was a great guy to deal with..Always kept informed as to how order was going and went beyond normal service to fix another problem that was in the way of blind fittings. Great price would recommend Anne

28/2/2022

Matthew White

Blinds Downunder are absolutely AMAZING! They really went above and beyond to measure, quote and fit our amazing electronic outdoor Blinds. They are such high quality and really transform our entire area, keeping the rain and wind out and blocking all of the harshness of the sun whilst still being transparent. We can operate them by remote or even through an app on our phone from anywhere in the world. After looking around Blinds Downunder were by far the best priced and quality and service are elite. I highly recommend them. Don't normally write reviews but was so happy, just had to recommend them so that others know.

24/3/2022

Emma D 2436a3d9

Alan was absolutely fantastic. Kept me well updated on delivery & installation times etc. The quality is exceptional, and Alan's service was perfect. Highly recommend Alan and Blinds Downunder to all. You won't be disappointed!

29/3/2022

Shaung195

Simply the best customer service I've had. Alan not only saved me money by telling me about re skinning my existing blinds (keeping the hardware and just replacing the fabric, of which I knew nothing about until he enlightened me). The follow up and communication was over and above. I'm glad I stumbled across word of mouth and all the reviews here were the reason I went with Blinds Downunder. If only everyone I dealt with was as Professional and Courteous as Alan. If you want the best service and a great quality product get in touch with Alan.

19th April 2022

Nancy B

Great service. Alan was very helpful in making sure I go the measurements right so the blinds would fix inside the framing. They look beautiful. We will be ordering again as our renos progress.

2/5/22

Scottm092m

We had old outdoor automatic awnings. We needed the fabric replaced as the old fabric had worn out. Blinds Downunder provided the fabric reskin and we simply installed them. We highly recommend Blinds Downunder.

24/04/22

Ronny Phung

Alan was easy to deal with and was prompt in getting the quote back to us. We had him supply and install both internal and external blinds and we were very happy with the service and product. I would recommend Blinds Downunder to family and friends.

5/5/22

Samantha

Fabulous service, friendly and super attentive. Highly recommend. Alan was brilliant!

10/5/22

Sue Skinner

Exceptional service! A very good company to deal with nothing was too much trouble and the assistance in measuring and installing was fantastic. Alan was amazing he made the whole process so simple and went above and beyond to make sure everything was right. Many thanks would definitely recommend and will be using again.

14/5/22

Word of Mouth

2022

David Emmett

Alan is super professional, helpful and responsive. The quality of our blinds is superb and Allan was an absolute perfectionist with the install of the blinds. Couldn't recommend Allan anymore highly!

15/06/2022

Tinab791

Alan created a warm and helpful dialogue that helped us to ensure that we were in safe hands. Quality of blinds is fantastic and service was oustanding

19/06/2022

Natalie O'Connor

Alan is so accommodating and helpful through all stages of the process. He is extremely knowledgeable, transparent, and delivered a beautiful and high quality product.

30/6/2022

annmarie-f

Polite, courteous and on time. Alan stepped us through the process so we knew exactly what we were up to. The blinds are amazing. Electric motor and the underneath blind just needs to be gently pulled up or down, no spring loaded blinds. Couldn't be happier. They look fantastic Approximate cost: $800

17 July 2022

Sagreng

Quality,,Service, Hastle free and great after sales support. Thank you for a very excellent Communication to sort out my existing motors for parts, from a third party company. Blinds order matched existing Your service was outstanding. Thank you Alan.

29/7/2022

Lee Bruce

Amazing customer service and solid pricing. The blinds come on time and as expect, Allan was very helpful throughout the whole process.

1/8/2022

Felixk924

Good products, excellent value, great communication throughout the process and Alan went above and beyond with customer service.

15/8/2022

Asif83

I had been finding suppliers who could customise my roller blinds as I wanted them to be, but couldn't find EXCEPT Blinds Downunder. Alan has been superb with us from scratch till the finished product on our windows. A very generous, humble and professional person and everyone who is reading this review must give a chance to BD. I gave measurements to BD, and being an engineer I wanted to have my products as per measurements. BD successfully manufactured my blinds with less than a millimeter tolerance, which is just awesome I would say. All blinds are a perfect fit (face fit) on my windows.

26/8/2022

Roccom187

I highly recommend. I had a fantastic experience using Blinds Downunder on my renovation. I was offsite away from my home and their communication was excellent. Fast service, highly competitive pricing and great advice. Online blind companies lack expert help and that’s what Blinds Downunder do exceptionally well.

26 September 2022

dazf

Thank you for our blinds they are excellent!! The curtains we had were old and leaving white powder over the windows and window sills. These blinds we purchased from Blinds Downunder to replace the curtains fit perfect and block the street lights out at night to make the room a lot darker. They also help to block the light out during the day when you need that nap. The material is strong and the sleek design makes them look flush. The wife and kids are very happy, Thank you!!!

28 September 2022

Jessica Costantino

We moved into a new house with roller blinds that were stained and looking very sad. Instead of trying to just upsell us, Alan offered an option to keep the hardware but replace the old material with new which was significantly more cost effective! The whole process from initial quoting to picking up the blinds, changing them and returning took only 1 month. We are very happy with how efficient the whole process was, thanks Alan!

18/10/2022

Magnus S

Great service from the team to supply custom pelmets to cover my roller blinds. Very happy with the product and communication from them.

19/10/22

grant639

Service is second to none Sales people where amazing Approximate cost: $2000

30/10/22

Lucy D

Initially I only purchased a lot of samples from their website to try and find the perfect colour/material blinds for my new home, but Alan took the initiative to reach out personally to make sure I had all the assistance I needed with choosing the best fabric. He was very friendly, professional, and always made sure to keep in touch for the entire process. He also ensured every blind was programmed perfectly to each window and I couldn't be happier with his work. Excellent options for fabrics and incredibly friendly service, and a local business to boot! Definitely worth going with Blinds Downunder for peace of mind.

10/11/2022

Averlip

Alan was a pleasure to work with, always prompt and helpful. I had a request to work out a solution for something that would cover a large whiteboard in an office for when the room camera was on for video conferencing and had the idea for a custom blind (with custom artwork printed on it) so reached out to Blinds Downunder. The blind is perfect and acts as both a privacy screen for the contents on the whiteboard if still needed after the video call, but also acts as branded back-drop for the on camera person without them having to add an artificial background. The chain-free zero gravity mechanism makes it easy to use and the slim pelmet is not too intrusive. We did arrange for install ourselves as we are in Sydney but when we had a slight problem Alan was able to talk us through it easily. Great job all around, would 100% recommend. Approximate cost: $1000

27/1/2023

ashley C,

Helpful, professional, knowledgeable and friendly Alan is very helpful, professional, knowledgeable and friendly. He is the man you should go with. No stress, smooth installation. We are very happy to have Alan finished our job.

4/12/2023

robyn-p359

Ordered a pelmet. Hard to order sight unseen, but Alan talked me thru it and made the whole process easy. Pelmet looks lovely, and th customer service was great.

25/09/23

Andrew D

I had an non-standard requirement (double pelmets for existing blinds from a different supplier) and Alan was 100% there for me right from the initial inquiry to samples to the final orders. Wow - so refreshing to get this level of attention and support. The pelmets are exactly what I needed, perfect! and the support and help with ideas and solutions was very reassuring. I can completely recommend Blinds Down under without hesitation.

16/1/2023

ivans152

Fantastic products and excellent support.

16/3/23

Eric.T

Because quite frankly Blinds Downunders service and communication level is beyond what you will expect in a trade. No failure to turn up , no not communicating, really nice people with top class ethics and that’s not even including they are great at their job and really keen to do their best. May well be the best in Melbourne!

27/10/2023

Tony Cornelissen

I bought a blind at blinds Downunder but there was a bit of confusion with the fabric used. However Alan’s company went above and beyond to get things done correctly and now I have a perfect blind to match all the others. Can highly recommend Blinds Downunder, Tony

14/4/23

markb850

I was pleasantly surprised at the level of service and communication from this company, it's a rarity these days. They were in contact from start to finish and made the process easy. I would definitely use this company again.

14/7/23

annah286

Order a couple of pelmets from them. Sent photos through email and they were super prompt at getting back to us and suggesting the right product. Super easy to order. Once arrived we had alittle bit of trouble with the install. But again sent an email with photos and they got back to us super fast and it was easy from there! Love these guys, such good customer service and products. Highly recommend!

23/07/23

Divakar P.

Great work done professionally with dedication I used this company for the mechanism repair of a 2.8-meter-wide roller blind. Allan after receiving the parts came in to resolve the issue with the roman blind which he fixed in very short time. There were other smaller roman blinds with some problems which he investigated and provided solutions. Allan spent nearly an hour on three other roman blinds which were fixed to great extent but charged me only for fixing the large blind. When I got the invoice, I wanted to pay for the extra work he had done but he declined to accept the extra amount.I also found that they can make blind and we can get new blinds made through this outfit. Considering his professionalism, honesty and punctuality, I have no hesitation in recommending him for the good work he does.

17/02/24

Sandi D.

Easy from start to end Alan was so helpful - gave me all the info and support I needed. Process was quick and so easy, and great cost. Pelmet arrived quickly and was easy to put up. Looks great. Was an awkward size too - just over 3m. Makes a huge difference to the blinds. Thanks Alan! ️

19/02/2024

Jared

Can’t thank Alan enough for his amazing dedication to making our difficult project a great success. While we were specifying the job Alans patience with my detailed and constant questions was unwavering. We used the smart motors on double rollers with pelmets so there was a lot to consider. Alan even customised the pelmet for us minimising the opening to give a super clean look. We weren’t comfortable to install ourselves so Alan offered a full service install as we are nearby to him in Melbourne. The install proved way more difficult than expected with a variety of solutions required to deal with the different wall constructions present. Alan persisted until he achieved a truly impressive finish. From sale to post install support I sincerely can’t speak highly enough of our experience with Blinds Downunder. Alan is truly a rare kind of service provider. Can’t thank you enough.

05/04/2024

Frank Stella

Allan fitted our spring assists on our blinds in May 2023 and did a fantastic job. He was super helpful, and great value and went out of his way to provide No.1 service.

18/3/2024

Philip Craig

We had a great experience with BlindsDownUnder. Alan is the most lovely person. He dedicated himself to finding a solution for problems we were having with old automated blinds installed by others many years ago. He fixed things for us, and he was excellent to deal with. Highly recommended.

20/03/2024

Maria U.

Exceptional customer service and value for money Blinds Downunder's customer service is exceptional. Allen provided expert guidance for my DIY roller blind project for a high-end rental. He provided solutions tailored to my needs and supported me by phone from Melbourne. The previous reviews don’t lie – he is worth more than 5 stars. Not only did Blinds Downunder demonstrate the next level in customer care, but I found them unbeatable value for money with top-notch products and quality. Very happy!!!

27/03/2023

Word of Mouth

2024

Sarah Norrie

Responsive, great advice and high quality made to measure blinds. Installed as well. Thank you 😊

10/4/2024

Rebecca H

Excellent service Alan and his team are truly outstanding! I searched for ages trying to find a company that would sell me just blind fabric (skins).They all wanted to charge me a fortune to change the skins themselves or sell me new blinds. Alan said, sure we've never sold just skins but we'll give it a go. They double checked I had all my measurements correct and when they thought I might have missed something they called to ask me. They sent me extra items for free to help ensure it all went as well as it could for me. They watching over the distribution chain and ensuring everything was delivered in full. I have never in my life had such outstanding customer service. Thank you so much! If you can dismantle your blind and put it back together, you are probably also capable of changing your your own blinds fabric.

17/4/2024

Steven T.

Excellent Blinds Downunder were excellent. The blinds arrived exactly as ordered and on time. The installation was easy and the after sales service could not have been better. We saved hundreds of dollars on our original quote ordering exactly the same blinds online from the website. Approximate cost: $1500

23/04/2024

Vitaliy R

Excellent diy experience! I had a great experience with Blinds Downunder while ordering replacement fabric skins for my blinds. Most companies were hesitant to sell just the skins, but Alan was incredibly helpful right from the start. He ensured all my measurements were accurate and the entire process was smooth and efficient. Their proactive customer service and delivery were impressive, making this DIY project easy and cost-effective. Highly recommend them for anyone looking to refresh their blinds! Approximate cost: $500

07/05/2024

Paul.R

Outstanding If you can use a tape measure and a drill, you'll save yourself a bunch of money going DIY with Blinds Downunder. The installation process is quite easy and once you've done one, the remaining blinds are a breeze to put up. They offer great product and material choices, and the online ordering process is user friendly. This is my second time purchasing from BD and I would highly recommend them to anyone looking for new/replacement blinds. Approximate cost: $1300

22/5/2024

Cathy M.

Great product and service Definitely recommend using Blinds Downunder for your blinds. From the delivery of fabric samples to delivery of the reskinned blinds - the service was great and efficient. Much more affordable than new blinds and without the hassling of measuring and refitting.

19/06/2024

Diego Aparicio

I recently purchased roller blinds after extensive research, and I couldn't be happier with my decision. The fabric I chose was perfect, exactly what I was looking for, and their prices and service were superior to other competitors. Throughout the entire process, the team was incredibly responsive, always answering my questions promptly and making sure I felt confident and comfortable with the information I received. Their exceptional customer service truly stood out, and I felt valued every step of the way. I highly recommend them to anyone looking for high-quality roller blinds with outstanding service. I will definitely be purchasing more from them in the future!

20/09/2024

Rod Guerts

Exceptional customer service. Blinds Downunder is a great company to deal with. Thanks Alan for all you help and follow up for an excellent product and service. I would highly recommend Blinds Downunder to all family and friends.

19/09/2024

Diego Aparicio

I recently purchased roller blinds after extensive research, and I couldn't be happier with my decision. The fabric I chose was perfect, exactly what I was looking for, and their prices and service were superior to other competitors. Throughout the entire process, the team was incredibly responsive, always answering my questions promptly and making sure I felt confident and comfortable with the information I received. Their exceptional customer service truly stood out, and I felt valued every step of the way. I highly recommend them to anyone looking for high-quality roller blinds with outstanding service. I will definitely be purchasing more from them in the future!

20/09/2024

Raymond W.

Absolutely great people to deal with. Extremely helpful. The quality of the product was good and easy to assemble. Follow up from blinds down under are just fantastic

26/09/2024

D B.

Re skin of outdoor blind. I am a builder living in Sydney and could not find anyone to supply the fabric to replace the existing material on an outdoor blind on my house. Let me just say that I am FUSSY to say the least. The blind supplied fitted exactly was of top quality and supplied in a timely manner. Thanks Approximate cost: $600

17/10/2024

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